Quality Policy

Reagent is committed to maintain and comply with the requirements of ISO 9001:2008. Through application of this standard and processes, the organisation is committed to continually improve the effectiveness of the quality management system.

It is company policy to:

  • Set objectives and targets relevant to the organisation and review these annually.
  • Monitor and communicate progress towards objectives and targets.
  • Manage the system within current applicable legal requirements and integrate with other management systems.
  • Ensure all employees are made aware of the organisations commitment and their own responsibilities under the system.
  • Consistently manufacture and supply products that meet customer requirements and monitor customer satisfaction to achieve maximum enhancement.
  • Investigate non-conformances and apply corrective and preventive actions.
  • Make this policy available to the general public and those working for or on behalf of the organisation.
  • Annually review the statements of the policy for relevance and applicability of the organisation.

For more information about our quality policy, contact us or visit our quality page.