Promethean Particles is a developer and manufacturer of a class of compounds called metal organic frameworks, or MOFs, which are energy-efficient sorbent nanomaterials with extremely high surface areas.
We spoke to Selina Ambrose, Promethean Particles’ Product Manager, who explains how ReAgent has become their trusted partner and is now integral to their chemical supply chain.
Promethean Particles’ needs and challenges
As a relatively small company with growing needs and growing customer demand, Promethean needed to serve their customers with raw materials in a liquid solution.
On a small scale, they could dissolve powder into liquid at their site, but weren’t able to do that at the hundreds of kilogram scale and larger.
They started looking for reputable UK suppliers that could scale with them as they grew, and as Selina puts it, “not just deliver a one-off, but be able to deliver reproducibly and consistently.”
That’s where ReAgent could step in.
Finding a solution in ReAgent
ReAgent had previously worked with Promethean, sourcing some other raw materials in powder form, but at a small scale or smaller scale, for their R&D activities.
Selina says, “We had very good customer service from ReAgent for the smaller scale quantities of chemicals that we saw previously.
And so, we started looking at ReAgent’s broader capabilities, including larger volume supply of chemicals.”
Because of the emerging nature of Promethean’s technology and the market they work in, they needed a lot of cost indication, over a period of time, and for different volumes.
Selina says, “There was a lot of interaction with the sales team at ReAgent. We always got very prompt responses, very helpful responses, so that was a very big benefit.
Sourcing that ready-made solution from ReAgent meant that our operators could be doing something else a bit more productive. And therefore those are indirectly saved cost.”
The results
As Promethean’s UK-based contract manufacturer and supplier, ReAgent ensures that Promethean can deliver products to their customers on time and to meet their exact needs.
Selina says that Promethean’s customers have been “very satisfied with what we’ve been offering them. And that has led to ongoing collaborations with them and ongoing demand for our MOF materials.”
A firm recommendation
Would Selina and Promethean recommend ReAgent?
Selina continues, “I would very much recommend ReAgent and their services. The responsiveness and customer service is excellent. And so overall, it’s a very good experience working with them.”
