Our commitment to safe & reliable logistics
As an experienced chemical manufacturer and supplier, we take safety very seriously. Whatever your specific requirements or industry sector, our dedicated team goes above and beyond to ensure your goods are transported safely.
Our in-house DGSA (Dangerous Goods Safety Adviser) can provide Dangerous Goods Safety Notes for all relevant shipments. We also use licensed ADR couriers, so you can be confident your shipment complies with all relevant regulations and safety standards.
If your chemical products need to be kept at a certain temperature during transportation, we’ve got that covered too. You can track your freight with our temperature-logging equipment, and you can download all temperature data at the delivery point.
So whether you’re sending pharmaceutical goods, flammable liquids, or other volatile substances, our temperature-controlled storage and shipping solutions will protect the integrity of your product and prevent spoilage.
Types of shipping & delivery options
Domestic
We have multiple domestic carriers at our disposal that can provide any of the following services:
- Pallet deliveries
- Parcel deliveries
- Dedicated transport
- Tankers
- Same-day or overnight services
- Temperature-controlled delivery
All of our deliveries are tracked by central hubs and we can obtain PODs for every delivery made.
Please note that we only deliver goods to registered businesses. In the interests of safety, we won’t send items to domestic addresses.
International
Wherever you or your customers are based, we can handle your needs. Our international freight suppliers can offer transport via:
- Air
- Sea
- Rail
- Road
With temperature control, tracking and PODs also available, you can be confident that your product will be delivered safely, securely, and on time.
Through our logistics partners, we also have access to customs specialists who can help prepare all customs clearance documentation and advise what’s required at each stage. It’s all part of our commitment to provide customers with the best service possible.
Customer collection
If you’d rather collect your chemical products directly from our factory in Cheshire, that’s fine too.
Our site provides a safe, off-road loading yard space where our team can load your vehicle(s) safely and efficiently. Simply show your collection reference and our team will be happy to load your freight using forklift trucks and loading ramps.
ReAgent’s high-performing delivery record
We’re exceptionally proud of our excellent delivery performance, with over 97% of goods delivered in full and on time.
Our friendly customer service team will keep you in the loop regarding the progress of your order as and when required. When you place an order with us, you’ll receive:
- An emailed order acknowledgement with a delivery ETA
- An emailed arrival date confirmation upon dispatch
And if you have any queries or need to amend your order, our responsive customer service team will deal with your request promptly.
Our shipping & loading facilities
In addition to our QC chemical laboratory, our facilities include an almost 40,000 sq. ft warehouse and an over 60,000 sq.ft secure bunded storage yard.
These extensive facilities, combined with our breadth of experience, technical expertise, and logistics partnerships, mean we can cater for your business’s specific requirements.
Our shipping and loading facilities include the following:
- Expansive warehouse – our temperature-monitored warehouse enables us to store products safely and securely
- Temperature-controlled storage – depending on your needs, we can store goods at temperatures ranging from -20 degrees to 30 degrees Celsius
- Safe loading yard – products can be loaded safely in our off-road loading yard with bunded drainage protection
- Forklift trucks – our robust all-weather FLTs can move goods in any conditions
- Container loading ramp – our specialist ramp makes light work of loading and unloading
- CCTV – loading areas are covered by CCTV for added peace of mind.
From storing your chemical products in optimal conditions to shipping them securely around the world, ReAgent has got you covered. To discuss your requirements, please contact us or call our team on 0800 9555 798.
