Why choose ReAgent? Join our growing list of happy customers who have benefitted from our expertise, experience, flexibility, and ability to adapt to almost any chemical manufacturing requirement. Here are just a few reasons why partnering with ReAgent will support your business.
1. Industry-leading customer service
One of the main reasons businesses keep coming back to ReAgent is the quality of our customer service. We believe that forging mutually beneficial business relationships is the best basis on which to manufacture high quality and successful products.
2. A focus on quality
We’ve been in business for almost 50 years and during that time we’ve built up an extensive range of practical experience to back up our various quality standards. Just some of the standards we hold include:
- ISO 9001
- ISO 14001 environmental accreditation
- ISO 13485 for medical devices
- ISO 45001 for occupational health and safety
- Investors in People
3. Pre- and post-sales support
Our first-class customer support is an integral part of the service we offer, and it doesn’t stop once we’ve delivered your product. Our open-door policy means we’re always on hand to work through problems, share solutions, and discuss ideas either in person, over the phone, or via email.
4. Robust order management
Our fully automated, bespoke order and fulfilment system has been designed specifically to meet our and our customers’ needs. In the spirit of LEAN chemical manufacturing, it’s constantly being updated and improved as our requirements evolve. This system controls the flow of orders through our facility from the moment an enquiry is made to the moment it arrives at your door, giving full traceability on every batch.
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5. We help you streamline your supply chain
We’ll fit into your existing supply chain seamlessly – no matter what your existing capacity. We can even help you manage your supply chain if you need us to. Whether you just need our chemical repacking or contract blending services, or you’re looking for a complete solution including raw material sourcing and delivery to your customers, we have the capacity to handle your needs.
6. We’re focused on customer value
We continually invest in our ever growing, multi-disciplined production, warehouse, office, and dispatch teams, all of whom are dedicated to realising every aspect of our customers needs from initial contact right through to delivery.
Our flexibility and adaptability mean we can shape our manufacturing facility around your needs, reducing waste in our manufacturing processes and enabling us to pass on more value to you. Using the principles of LEAN and GMP, we ensure all our processes are continually evaluated for any opportunity to improve, reduce waste, enhance value, and ensure safety.
7. Capacity to adapt to the needs of any industry
Chemicals are everywhere, and chemistry plays a fundamental part in everyone’s lives whether they know it or not. That’s why, as a specialist chemical manufacturing company, we are prepared to adapt to the needs of any industry. Our customers are from a range of industries, including automotive, pharmaceutical, aviation, energy, life sciences, and many more.
8. We welcome customer audits
If your product or the needs of your particular industry require us to develop or learn new industry-specific processes and manufacturing techniques, we’ll undertake this as a matter of course. If you choose to, you can audit our facility to ensure we meet your requirements either before or after placing an order with us.
9. We’re up-to-date with global chemical legislation
We also take responsibility for keeping on top of any legislative or regulatory changes which may affect the products we manufacture. Where necessary, we’ll supply a new MSDS (Material Safety Data Sheet) at no additional cost or work on a functional alternative to reduce toxicity.
