Supply Chain Management

Key Components of Our Supply Chain

With the chemical supply chain notoriously complex and unpredictable, businesses need an experienced company they can trust. Having been in business for nearly 50 years, we understand what it takes to ensure the entire supply chain – from sourcing raw materials to the distribution and delivery of the final product – runs like clockwork.

Some of the key components of our supply chain management include the following:

  • Approved supplier list we only use approved suppliers that meet our strict quality standards
  • Agreed quality specifications – we guarantee that all products will comply with  your agreed quality specifications
  • Minimum stock levels – to avoid any potential disruption, we can agree on minimum stock levels for key components 

So whether you just need our repacking service, or you’re looking for a complete end-to-end chemical manufacturing solution, ReAgent has the expertise and experience to handle your needs. 

The ReAgent packing line

Sourcing & Purchasing

Our dedicated purchasing team sources and acquires the highest quality materials to meet your specific requirements. Whatever your business’s needs or industry, our experts will make it their mission to find the best raw materials to suit your budget.

To assist you during the procurement process, our product development and technical team can also offer free technical support. If you have any questions or concerns, or simply want to chat about your project, our experts are just a phone call away.

Supply Chain Coordination

ReAgent works closely with all parties in the supply chain and holds frequent meetings with key suppliers. Fostering strong partnerships and maintaining regular dialogue allows us to identify potential issues before they arise, preventing possible disruption to your business operations. 

Using specialist software, our team can also convert your forecasts into accurate supply chain forecasts. This enables them to accurately predict future orders, which is particularly important if demand fluctuates throughout the year. Again, it’s all part of our commitment to keep the supply chain running smoothly and provide our customers with a high-quality service that’s tailored to their needs.

Our Manufacturing and Production Capabilities

With QC laboratory, expansive warehouse and sizable bonded yard, we have the capacity to manufacture thousands of tonnes of chemicals every year. Our on-site chemical manufacturing facilities include:

  • Mixing vessels of different sizes, speeds and capabilities
  • Cutting-edge QC laboratory
  • Class 7 cleanrooms
  • Temperature-controlled storage
  • High-purity water supply

Chemical Manufacturing Facilities QC laboratory

We can also provide chemical packing & repacking and labelling services for a wide range of products including powders, liquids, pastes and gels.

Quality Assurance and Control

We offer a 100% Quality Guarantee

Our meticulous approach and attention to detail ensure clients always receive the best possible products. In fact, we’re so confident that we offer a 100% quality guarantee on all of the products we provide, giving you complete peace of mind. 

ISO Standards & Accreditations

Quality is at the heart of everything we do here at ReAgent. We hold several ISO accreditations, including:

Our ISO-accredited systems, combined with our robust internal inspection processes, mean customers always receive high quality products and exemplary service.

Our Testing Process

All products go through a rigorous testing process before manufacturing even gets underway. They’re then tested regularly throughout the production cycle to ensure they comply with the relevant industry regulations, as well as our own high standards. 

Testing is carried out in our modern QC laboratory, which is equipped with the latest testing tools and technology. Only when we’re 100% satisfied do we give the go-ahead for your goods to be dispatched.

For added reassurance, we also provide Certificates of Analysis to confirm the product meets your specifications and our own strict quality standards. 

Logistics and Order Distribution

By forging strong partnerships with several logistics companies, we’re able to deliver goods by land, sea and air. So wherever you or your clients are based, we can supply the high-quality chemicals your business needs to succeed. We can even arrange to ship the finished product directly to your customer – it’s entirely up to you.

If your product is being sent overseas, our logistics partners can help you navigate local legislation and break down language barriers where necessary. It’s all part of our commitment to providing an unbeatable first-class service to our customers.

You can learn more about our partner supplier Cardinal Global Logistics and how we work together in this video.

Bespoke IT Systems

At ReAgent, we use custom software that’s tailored to our specific needs. Our bespoke IT systems help us to manage our unique operations and ensure every part of the supply chain – from sourcing materials through to final delivery – flows smoothly. 

Why You Should Partner with ReAgent Chemicals

We’ve been in business for nearly 50 years and during that time we’ve built a reputation for quality and excellence in the industry.

Our dynamic, proactive management teams and systems help to ensure our customers receive consistent, high-quality delivery. It’s this exceptional service, combined with our specialist facilities and unscrupulous attention to detail, that explains why so many businesses throughout the UK and beyond have chosen to partner with ReAgent.  

To discuss how we can help you, please get in touch or call our team on 0800 9555 798.

How can ReAgent help you?

What happens to my enquiry?

Your message is sent directly to our dedicated customer service support team where it is distributed to the department best suited to help you. During office hours one of our staff members will promptly email you back or give you a quick call to discuss your requirements or respond to your question. All without obligation or sales pressure. We are here to help you, and are dedicated to “above and beyond” levels of customer service.

Kerry L Customer Service

“All enquiries are treated as confidential – we never share your details”
Kerry
Customer Service

Darren W Technical Director

“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Darren
Technical Director

Jo S Account Director

“We provide comprehensive technical support with every enquiry”
Jo
Account Director

Jane Fletcher
Google Logo
5/5

Always have excellent service from yourselves from ordering product to delivery.

Kevin Wallcroft
Google Logo
5/5

A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy!

Joanne King
Google Logo
5/5

Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes.

Hebe Arat
Google Logo
5/5

Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly.

Kerry L Customer Service

“All enquiries are treated as confidential – we never share your details”
Kerry
Customer Service

Darren W Technical Director

“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Darren
Technical Director

ReAgent team headshot - sales team

“We provide comprehensive technical support with every enquiry”
Jo
Account Director

Shahryar Nafici
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This is around 10 years that I am ReAgent chemical user, very good quality and also very on time delivery.
Kevin Wallcroft
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A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy !
Joanne King
Read More
Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes
Hebe Arat
Read More
Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly ( the next day!)