A Working Relationship Takes Off Between ReAgent and Quality Engineered Aerospace Products

Forged Solutions Group logo

Client Background

A world leader in seamless rolled rings and speciality metals for the aerospace industry, our client’s products are found in commercial aircraft, military aircraft, business jets, and helicopters.

Officially created in 1996 with origins dating back to the early 1800s, Forged Solutions supply a customer base spanning more than 40 countries and a diverse range of markets from power generation to mining and quarrying explorations. They discovered ReAgent’s inorganic chemical manufacturing services through our website.

Business Objectives

A company of this level has many different objectives, but one objective was to reduce costs and improve lead times for existing formulations for a number of specialist acid blends via chemical blending. Quality, cost, and delivery were all important considerations, as was improving safety.

Thankfully, these are cornerstones of ReAgent’s work, thanks to our long history in the chemical industry. When approached, we looked at what they needed and how we could facilitate it through our customer-first approach, helping streamline the process

Requirements

  • Maintain existing formulation but improve cost and productivity
  • Develop multiple specialist inorganic blends
  • Manufacture to the quality standards dictated by their customers

Why Forged Solutions Chose ReAgent

The level of detail and expertise we had at hand from the initial enquiry and follow-on conversations showcased our position as the ideal partner for the task. 

We took the time to get to know what they needed, and how much was required. That way, it was clear to define production needs and costs transparently, making it easier to see where they could save money with ongoing production. With this all analysed, we presented a plan of action.

Once Forged Solutions were happy with our plans, we took existing formulations for multiple acid blends and supplied new products in 1000 litre IBCs (Intermediate Bulk Containers or Totes).

We now supply three specialist inorganic blends on a regular basis and have further blends already developed and ready for when they need them, prepared for expansion plans to come.

”It has been a pleasure to work with ReAgent. Their level of expertise and attention to detail has allowed us to produce a much more cost efficient product with improved lead times.”

Colin Bonsall, Operations

The Results

Thanks to ReAgent, Forged Solutions was able to reduce costs and improve lead times as well as  receive an ongoing supply of blends, which are available as and when they are required. This means less delays between shipments and production, and more happy customers.

Another element that has been improved is safety standards. This is as we now  blend chemicals on ReAgent’s site, making that their own operators can run at a lighter capacity. In turn, this means that all procedures for the products we create follow our stringent safety requirements and considerations.

All of this has led to Forged Solutions positioning themselves stronger in their market, and showing how ReAgent’s reputation isn’t just for show, but earned through the work we do with clients.

“Reputation is everything in the toll manufacturing industry. We are pleased to have the opportunity to supply inorganic chemicals to pioneering companies and we look forward to further developing our relationship with them.”

Richard Hudson, Managing Director, ReAgent

To find out how ReAgent can support your chemical service requirements, contact a member of our team today.

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Kerry L Customer Service
“All enquiries are treated as confidential – we never share your details” Kerry Customer Service
Darren W Technical Director
“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001” Darren Technical Director
Jo S Account Director
“We provide comprehensive technical support with every enquiry” Jo Account Director

Jane Fletcher

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5/5

Always have excellent service from yourselves from ordering product to delivery.

Kevin Wallcroft

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5/5

A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy!

Joanne King

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5/5

Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes.

Hebe Arat

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5/5

Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly.

Kerry L Customer Service

“All enquiries are treated as confidential – we never share your details”
Kerry
Customer Service

Darren W Technical Director

“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Darren
Technical Director

ReAgent team headshot - sales team

“We provide comprehensive technical support with every enquiry”
Jo
Account Director

Shahryar Nafici
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This is around 10 years that I am ReAgent chemical user, very good quality and also very on time delivery.
Kevin Wallcroft
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A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy !
Joanne King
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Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes
Hebe Arat
Read More
Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly ( the next day!)