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ReAgent’s reputation has been built on two things: exceptional product quality and unrivalled customer service. But don’t just take our word for it.

In our latest video, we hear directly from our customers about what it’s like to work with ReAgent.

From global suppliers to niche developers, customers describe their relationship with ReAgent as more than transactional. It’s collaborative and consultative – in essence, it’s a partnership.

“Our team prides itself on being flexible. Some customers want to be involved in every step, while others want us to handle everything. We adapt to meet their needs.” – Rich Hudson, ReAgent’s CEO.

This flexibility and customer-first mindset are what underpin ReAgent’s success, and they’re what keep customers coming back.

Real Testimonials from Real Customers

Watch the video to hear from companies like Camida, Cardinal Global Logistics, Speedcrete, Oxford Medical Products, and Promethean Particles.

 

Here’s a snapshot of what our customers say:

Camida: “Quick, efficient, the right cost base. It’s a partnership rather than a customer/supplier relationship, and that’s key for us.”

Promethean Particles: “If your current suppliers can’t fulfil a niche requirement, it’s worth asking ReAgent. They do more than just chemical supply.”

ReAgent Customer Selina from Promethean Particles

Cardinal: “There’s an open flow of dialogue. We’re culturally aligned and we both invest in our people.”

Speedcrete: “A personal relationship that gives us complete confidence.”

WDP Group Ltd: “We ended up with a far superior, safer product thanks to ReAgent’s chemists.”

ReAgent case study with Ian from WDP

Oxford Medical Products: “They supported us from R&D to full production. Their commitment to quality and innovation is exceptional.”

Across all industries and applications, one message remains consistent: ReAgent delivers.

Let’s Build Something Together

As Rich puts it: “We put the customer at the heart of everything we do.”

If you’re looking for a chemical manufacturing partner who offers bespoke support, technical expertise, and a reputation for excellence, contact us today.

Watch the video now and find out more about why our customers not only rely on ReAgent, but recommend us – view all our case studies here.

About the author

Jessica Clifton

Director

Jessica is a Director at ReAgent and leads a variety of growth projects. She has an extensive background in marketing, and has worked in the chemical manufacturing industry since 2019. When she’s not writing articles for ReAgent, Jessica can be found on a run, in her campervan, building LEGO, or watching Star Wars.

Disclaimer

All content published on the ReAgent.co.uk blog is for information only. The blog, its authors, and affiliates cannot be held responsible for any accident, injury or damage caused in part or directly from using the information provided. Additionally, we do not recommend using any chemical without reading the Material Safety Data Sheet (MSDS), which can be obtained from the manufacturer. You should also follow any safety advice and precautions listed on the product label. If you have health and safety related questions, visit HSE.gov.uk.