ReAgent News

Go behind the scenes, learn about some of our major projects, and find out what’s coming up at ReAgent

WATCH: ReAgent’s Factory Expansion

Last year, we began a major factory expansion to strengthen our operational capability and prepare for long-term growth.Our goal was to create a layout that enhances efficiency, improves workflow, and reinforces our commitment to quality and reliability. Watch Our Video to See the Expansion Process    An...

WATCH: The Year in Review

As we wrap up 2025, we’re reflecting on a year marked by progress, resilience, and continued investment in our people, facilities, and community.From new technology to national recognition, this year has laid the groundwork for the next stage of growth at ReAgent. Watch our 2025...

Health and Safety Improvements at ReAgent

Health and safety remain central to how we operate. Over the past year, we’ve strengthened training, expanded our response teams, improved our equipment, and upgraded the tools and systems that support safe working across the site. In this article, we look at each of these improvements...

5 Of Our Biggest Mixing Vessels

At ReAgent, we have a wide range of mixing and storage tanks to support our chemical blending, packing, and water purification services. All of our mixing vessels have conical bases, designed to maximise yield and enable efficient cleaning between product changes. Here’s a look at five...

ReAgent Expands QC Lab with New Testing Equipment

ReAgent’s extended quality control (QC) laboratory is now in full operation. The facility is 40% larger than before and houses new state-of-the-art testing equipment, including an inductively coupled plasma (ICP) spectrometer and an ion chromatograph (IC).  Extended Facilities & Advanced Capabilities This new equipment has sped up...

WATCH: How We Work with Customers at ReAgent

At ReAgent, we believe that great customer service is not the job of one team, but rather it’s a shared mindset that runs across our entire business. Inside our Customer-Centric Approach, as Told by our Team To bring that philosophy to life, we’ve created a new...

WATCH: Our New Automated Filling Line in Action

We’ve added a powerful new asset to our factory floor: a fully automated filling line designed for high-volume, high-accuracy chemical filling. Watch it in action in our latest video to see the process from start to finish:  This line is built to meet the needs of...

Read our news articles and watch our latest videos to find out what’s happening at ReAgent. We’ll take a look behind the scenes in our factory and offices, bringing you updates on major projects, such as new equipment, enhanced automation, and new quality processes that will help us be even more efficient, productive, and flexible for our customers.

You’ll also find out more about our future plans and improvements, and what we have coming up over the next few months.

How can ReAgent help you?

Send us a message and our friendly team will get back to you within one business day.

What happens to my enquiry?

Your message is sent directly to our dedicated customer service support team where it is distributed to the department best suited to help you. During office hours one of our staff members will promptly email you back or give you a quick call to discuss your requirements or respond to your question. All without obligation or sales pressure. We are here to help you, and are dedicated to “above and beyond” levels of customer service.

Prefer to call?

Call us FREE on 0800 9555 798. Overseas? Call +44 1928 716903. Available 8:30am – 5pm, Monday to Friday.
Kerry L Customer Service
“All enquiries are treated as confidential – we never share your details”
Kerry
Customer Service
Darren W Technical Director
“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Darren
Chief Technical Officer
Jo S Account Director
“We provide comprehensive technical support with every enquiry”
Jo
Account Director

Jane Fletcher

Google
5/5

Always have excellent service from yourselves from ordering product to delivery.

Kevin Wallcroft

Google
5/5

A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy!

Joanne King

Google
5/5

Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes.

Hebe Arat

Google
5/5

Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly.

Kerry L Customer Service

“All enquiries are treated as confidential – we never share your details”
Kerry
Customer Service

Darren W Technical Director

“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Darren
Technical Director

ReAgent team headshot - sales team

“We provide comprehensive technical support with every enquiry”
Jo
Account Director

Shahryar Nafici
Read More
This is around 10 years that I am ReAgent chemical user, very good quality and also very on time delivery.
Kevin Wallcroft
Read More
A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy !
Joanne King
Read More
Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes
Hebe Arat
Read More
Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly ( the next day!)